Whether you are dealing with members, staff, management committee or visitors, you must master this skill to run a successful golf club.
The two Management Development Programmes hosted by Scottish Golf at Stirling Management Centre provide best practice in this area from experienced industry professionals and communications experts.
The courses will help you to satisfy members demand for up to date, well written and appropriate club information. They will provide you with proven techniques to best manage this part of your job in the context of a modern club utilising modern technology.
Communicating a vision for the club and implementing a strategic plan will require enhanced communication and influencing skills. The training courses will provide a strategy for building relationships in your club at every level to secure the sustainable success of the organisation under your leadership.
This will include the thorny but very real issue of conflict management so that you better understand the background to conflict and the behaviours you can learn to display to prevent escalation of those issues which ultimately devour precious time and focus.